Reviews of Storage Works
Serving all of Clark County
We always appreciate hearing feedback from our customers. Please click the button below to leave us a review of your recent service.
Storage Unit Reviews in Vancouver WA
Serving the surrounding areas:
Vancouver | Orchards | Hazel Dell | Salmon Creek | Cascade Park | Mill Plain | Battle Ground |
Washougal | Camas | Ridgefield | La Center | Woodland | Brush Prairie
Our Review Rating
on Storage Works
February 1, 2021 by Jocelyn Stewart Bagley on Storage Works
I wanted a 3 month rental in Vancouver while I moved to San Diego. Then COVID19 upended everything. 3 months turned i to o e year! I got great service from Billie throughout. She gave me customer care calls and emailed receipts; plus a fabulous sense of warmth and humor. Upon returning to Vancouver, when I needed a moving truck on short notice, Billie scoured the area til she found what I needed at a price that was fair. I would gladly do business with her and Storage Works again.
January 27, 2021 by Beverly Medeiros on Storage Works
By far the most secure, facility I have found. I can sleep at night knowing my storage unit is safe..We have household and a vehicle stored and yes having additional insurance on unit give a peace of mind. Love the staff I highly recommend Storage Works!!!!!
January 4, 2021 by Brandon Barnhart on Storage Works
This place is very neat and clean, with a nice and informative staff as well. The prices are great also, Billie is a really friendly staff worker and will get you a nice unit if you need one.
December 18, 2020 by Vitaliy Kolomiyets on Storage Works
Great place. I had complete faith in StorageWorks to keep my unit safe. Friendly staff. You can get free coffee/tea and candy from the front office. However, they are pretty strict. You can’t be at your storage unit past 9pm or else you’re locked in and you have to pay a fee. You have to have your unit wide open so they can see what you’re doing via their surveillance cameras. You’re obligated to carry insurance or else you have to purchase a third party insurance provided by them. You have to always have a lock on your unit. If you’re planning to keep a vehicle or motorcycle, you’re required to have it insured and registered even if you’re storing it and won’t be road driven during the duration. But overall, not a bad place for storage.
November 4, 2020 by Lmac5 _ on Storage Works
Very friendly and they work with you to suit your needs, I’d say they go above and beyond seeing as they where nice enough to hold a unit for me for almost a week no charge! I will recommend this storage facility to anyone they have a very nice security system, easy to work with, and very nice up to date facilities.
October 30, 2020 by ryan graham on Storage Works
Ashley made it all so easy! Very professional! Great experience 👍 !!
October 30, 2020 by Amanda Clary on Storage Works
Storage unit is clean the staff is friendly. Could be improvement. There were several times when I needed to get into my storage unit and my code would not work to get in. This also happened with another person at the same time I was trying to get in as he tried his. This was rather annoying and it was after they had closed and on the weekend. Also price seems a bit high. But overall it was a good experience.
October 15, 2020 by Jane Oh on Storage Works
I just moved here from Illinois, and needed a place to store my house hold items, literally five bedroom house hold. We are renting while house is getting built. My stuff isn’t here yet but so far the experience has been very good. Mainly I spoke with Billie and she was amazing. Very professional every time I call she picks up and never seem annoyed with my questions. I was worried about just renting two spaces so she reserved a third just Incase without charging me. The facility is very clean and looks secure. The people here are just very nice and helpful. The movers in Illinois wanted me to store my things over there for 15000 dollars because it’s climate controlled and that was just too much. The deal here was fraction of the cost, although it’s not temp controlled i will be using damprid. Mainly I felt comfortable with the service. Thank you Billie we need more people like you in customer service!!!!
October 2, 2020 by Chris Pierce on Storage Works
We used Storage Works for a few months in between selling and buying our house. The units were clean, the gates were always in working order, and the office crew and manager were great to work with. We will definitely keep them in mind if we find ourselves needing storage in the future.
September 6, 2020 by Garden Guy on Storage Works
They have always been more than friendly and accomodating for the more than 20 years I have rented with them.
August 29, 2020 by Hayley Coe on Storage Works
I had the pleasure of meeting Patti when I came to buy some packing supplies. She was so happy to help, I appreciate her so much!
August 21, 2020 by Rachel Krout on Storage Works
Amber was such a big help getting me into my unit a few days early. Very friendly and explained everything and answered all my questions and concerns.
August 19, 2020 by Ashlin Walters on Storage Works
Friendly staff and secure location
August 13, 2020 by Aakimo Loyuk on Storage Works
Friendly and very helpful
August 6, 2020 by Neil Sater on Storage Works
Clean facility with easy access to the units.
July 16, 2020 by Jeff Leboeuf on Storage Works
Need storage or a 15’ U Haul, this is the place. Amber S., the store manager is efficient, pleasant, and quick. Great experience!
Professional, Clean, Safe and Convenient
July 15, 2020 by Amber Shanafelt on Storage Works
Professional, Clean, Safe and Convenient! A great place to store!
June 29, 2020 by Michael Leclerc on Storage Works
Friendly service, clean units. The owner seems nice and the cashier was willing to work with me so I could maximize the usage of their promotion that they had going on.
I highly recommend.
May 27, 2020 by Stephanie Ashmore on Storage Works
Storage works at Van Mall is great! The staff is friendly, the units are clean and well maintained. The entry gates are fancy too. Great deal on storage while I move. I highly recommend to anyone looking for storage space.
May 25, 2020 by Paul McCoy on Storage Works
Professional staff, brand new and clean storage units, and Awesome hours!