I needed a small unit in a hurry because of work being done on our house. The reservation process was a breeze on their website. I reserved a unit for the next day and when that day came Kayla called to make sure it was not a mistake. When I drove to the site Kayla was very friendly and knows her business. She made the process easy and took the time to make sure the unit I reserved was actually what I was looking for. It is awesome working with them. That was four years ago. Today I closed out the unit because we no longer need it and to save a few dollars. During the past four years the staff has always been friendly, professional, and willing to help any way they can including the prevention of a theft after someone broke into the unit I was renting. I can't speak highly enough about my positive experience with Storage Works.

Storage Works is the cleanest, most secure storage facility I have ever used. The staff is helpful, professional and friendly. They will go out of their way to make sure you are satisfied with their services. Some storage facilities are dirty and sketchy with less than desirable activities happening, but Storage Works is totally professional and completely secure. I don't have to worry about my valuables or my safety at their business.

They really take care of us…

Very well kept

This place is absolutely clean and safe, very convenient location and most of all, customer service is excellent! We have another storage unit on the Oregon side, and we plan to move the rest our furniture to this location as well as soon as they have a bigger unit available for us. Great doing business with Storage Works Vancouver Mall 🙂

Really clean and new facility. Secured and well maintained. Rarely see other customers there when we go to access our unit. Great location just off the freeway off ramps.

Managers and staff are very pleasant everytime I come to the office.

Everyone at storage works is very helpful and it is clean and very easy to get tomy storage unit , i really am glad i picked this place.